Privacy Policy
Your privacy is important to us at Vibe Balloons
Last Updated: January 2024
1Information We Collect
Personal Information
When you request a quote or contact us, we may collect personal information including your name, email address, phone number, event details, and any other information you provide to us voluntarily.
Automatically Collected Information
We may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior on our website through cookies and similar technologies.
2How We Use Your Information
Service Delivery
We use your personal information to provide balloon decoration services, respond to your inquiries, process quotes, schedule events, and communicate with you about your orders and services.
Business Operations
Your information helps us improve our services, understand customer preferences, send promotional materials (with your consent), and maintain our business records.
Legal Compliance
We may use your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and the rights of others.
3Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
Legal Requirements
We may disclose your information when required by law, to protect our rights, comply with legal proceedings, or respond to government requests.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. Contact us at annasballoonsla@gmail.com to exercise these rights.
Marketing Communications
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or contacting us directly.
Cookies
Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our website.
6Children's Privacy
Age Restriction
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
7California Privacy Rights
CCPA Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information.
Exercising Your Rights
To exercise your CCPA rights, please contact us at annasballoonsla@gmail.com or call us at 818-636-1103. We will verify your identity before processing your request.
8Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
Continued Use
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
9Contact Us
Questions and Concerns
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: